

Step 3: Plug another fan to check if the card is working. Step 2: Make sure all the cables plug properly. Step 1: Open Fan Xpert 4 in AI Suite 3, do the fan tuning again. Question1: What to do when fan is not working? Al Cooling will decrease the fan rotating speed when system is at stable status. AI Cooling function is a new feature that applies on ASUS Intel Z490 series motherboard. Use RPM fix mode, toggle the arrow to set up the rotating speed.ġ3. Click Source, select up to three thermal sources, and the fan speed will automatically change based on the highest temperature.ġ2. Click the Auto-Fan Stop, fan will stop at very low RPMs.ġ1. Under the Smart mode, you can also set up the spin up/spin down time to prevent rotating speed from vast change within a short period of time. Click the Smart mode, and you can move/drag the blue dot to adjust the rotating speed.ġ0. Click left/right arrow key to choose the fan.ĩ. User can also choose one specific fan to set up its rotating speed. Mode that user choose will apply to all the fans.ħ. User can choose default mode: Silent/Standard/Turbo/Full speed from the list. Tuning process is finished when the screen shows Available.Ħ. Click Fan tuning to apply the suitable setting on all of fans.ĥ. How to use Fan Xpert 4 in AI Suite 3 to control the fan ?ģ. Is there a software solution? Or is the motherboard dying? Any advice would be appreciated.Fan Xpert 4 in AI Suite 3 is used to control all the fans that connect to the motherboard, user can adjust rotating speed of fans to customize the need. I've seen any number of forum posts about similar problems, but no solutions. They're PWM fans, and correctly set that way in the BIOS.ĪSUS tech support says I should send them the motherboard for servicing, but that's a last resort. The motherboard is an ASUS ROG Strix Z390-E Gaming board, the fans it doesn't like are the ones that came with the Fractal Design Define R6 case (Dynamic X2 GP-14 fans). Both BIOS and Fan Xpert recognize and control the CPU fan with no problems.

With AI Suite 3 uninstalled, the fans work as they should, but if I reinstall it they run at 100% all the time. In the BIOS settings, the QFan Control recognizes all the fans and sets their speeds correctly. I've updated all the drivers and the BIOS, and still have this problem. It doesn't seem to believe they exist (they're just a blank when I select them in the program), and runs them at 100% speed at all times.

ASUS Fan Xpert 4 (part of their AI Suite 3) has stopped correctly recognizing the chassis fans. A computer I built has developed an odd problem with its chassis fans, which I'm hoping is a software issue rather than hardware.
